Delivery & Returns

Delivery

We offer standard FREE DELIVERY on absolutely everything! We can ship to virtually any address in the United Kingdom*. Please note that we do not ship to destinations outside of the United Kingdom.

When you place an order, we endeavour to ship your parcel within 24 hours. Please allow 3-5 days for your order to arrive.

We offer a next day delivery service upon request and for an additional cost. Please contact us directly via the contact form for a quote.

* Please note that additional charges apply to Channel Islands, Scottish Highlands, and other "non-standard" post codes. Please contact us for a shipping quote prior to ordering.

Returns Policy

We accept returns on unopened and undamaged items within 30 days of purchase. The buyer is responsible for packaging and postage costs. A refund will only be processed if the item(s) returned are unopened and undamaged. However, we will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within 48 hours of receiving your returned package.

If you need to return an item, please Contact Us with your order number and details about the product(s) you would like to return. We will respond quickly with instructions for how to return items from your order.

Wrong / Damaged items

If you receive an incorrect or damaged item, you must notify us within 24 hours of delivery. We will require photographic evidence of any damages, which can be submitted via email. We are unable to process any refunds or replacements until we have the requested evidence.